New Orleans 311: Your Gateway to City Government
ALWAYS DIAL 9-1-1 IN CASE OF POLICE, FIRE OR MEDICAL EMERGENCY
Request Service
Submit a new service request
Check Status
Track submitted requests
Facilities Map
Locate facilities within the city
NOLA 311
NOLA 311 is New Orleans’ primary source of local government information about city services. Whether you are a local resident, visitor, or business, NOLA 311 will provide a prompt, courteous and professional customer service experience.
NOLA Open Data
Visit City of New Orleans Open Data to view datasets which represent calls to the Orleans Parish Communication District 3-1-1 Call Center and historical calls to the City of New Orleans 311 Call Center dating from 2012 to the present.
Service Request Types
The mission of NOLA-311 is to enable greater efficiency, accountability and transparency into city services while maintaining the highest possible level of customer service.
Frequently Asked Questions
