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YOUR GATEWAY
TO CITY GOVERNMENT
ALWAYS DIAL 9-1-1 IN CASE OF POLICE, FIRE OR MEDICAL EMERGENCY
Request Service
Submit a new service request
Check Status
Track submitted requests
Facilities Map
Locate facilities within the city
NOLA-311
NOLA-311 is New Orleans’ primary source of local government information and non-emergency services. Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience.
NOLA Open Data
Visit City of New Orleans Open Data to view datasets which represent calls to the Orleans Parish Communication District 3-1-1 Call Center and historical calls to the City of New Orleans 311 Call Center dating from 2012 to the present.
Service Request Types
The mission of NOLA-311 is to enable greater efficiency, accountability and transparency into non-emergency city services while maintaining the highest possible level of customer service.
Frequently Asked Questions
