YOUR GATEWAY
TO CITY GOVERNMENT
ALWAYS DIAL 9-1-1 IN CASE OF POLICE, FIRE OR MEDICAL EMERGENCY
![](https://nola311.wpenginepowered.com/wp-content/uploads/2019/06/request-service-small-2.jpg)
Request Service
Submit a new service request
![](https://nola311.wpenginepowered.com/wp-content/uploads/2019/04/analytics.png)
Check Status
Track submitted requests
![](https://nola311.wpenginepowered.com/wp-content/uploads/2019/07/City-Locations.jpg)
Facilities Map
Locate facilities within the city
NOLA-311
NOLA-311 is New Orleans’ primary source of local government information and non-emergency services. Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience.
NOLA Open Data
Visit City of New Orleans Open Data to view datasets which represent calls to the Orleans Parish Communication District 3-1-1 Call Center and historical calls to the City of New Orleans 311 Call Center dating from 2012 to the present.
![311 Logo – Full Color – White BG 311 Logo - Full Color - White BG](https://nola311.wpenginepowered.com/wp-content/uploads/elementor/thumbs/311-Logo-Full-Color-White-BG-1-oqkwxjyu23sm3yd1gl3aoavn2qodvm8or8jbj3ig4s.png)
![](https://nola311.wpenginepowered.com/wp-content/uploads/2019/11/NOLA-311-services-updated-1024x584.png)
Service Request Types
The mission of NOLA-311 is to enable greater efficiency, accountability and transparency into non-emergency city services while maintaining the highest possible level of customer service.
Frequently Asked Questions
![](https://nola311.wpenginepowered.com/wp-content/uploads/2019/07/Operator-smiling-while-on-phone-1024x781.jpg)